Welcome to CPAPStore.co.in. These Terms & Conditions (“Terms”) govern your use of our website and services. By accessing or purchasing from our site, you agree to these Terms. Please read them carefully.

1. General Information

  • CPAPStore.co.in (“we”, “us”, “our”) is an online supplier of CPAP, BiPAP, Oxygen Concentrators, and related medical equipment.
  • By using this website, you confirm that you are at least 18 years of age and legally capable of entering into binding agreements.
  • These Terms apply to all users, customers, and visitors of CPAPStore.co.in.

2. Product Information

  • All product descriptions, specifications, images, and prices are provided for informational purposes only.
  • We make every effort to ensure accuracy but do not guarantee that product details are error-free.
  • Products may require a valid medical prescription. Customers are responsible for providing necessary prescriptions before purchase, where applicable.

3. Orders & Payments

  • All orders are subject to acceptance and availability.
  • Prices are displayed in INR (₹) unless stated otherwise.
  • Payment must be made in full before order confirmation.
  • We accept payments through secure third-party gateways (e.g., credit/debit cards, UPI, net banking). We do not store your payment details.

4. Shipping & Delivery

  • We deliver products across India (and internationally where specified).
  • Delivery timelines are estimates and may vary due to courier/logistics factors.
  • Title and risk of goods pass to the customer upon delivery.

5. Returns, Refunds & Cancellations

  • Returns and refunds are governed by our Refund & Cancellation Policy.
  • Opened, used, or damaged products (unless defective) are generally non-returnable due to hygiene and medical safety reasons.
  • Refunds (if applicable) will be processed within [7] working days to the original payment method.

6. Use of Website

You agree not to:

  • Misuse our website for fraudulent or illegal activities.
  • Copy, reproduce, or distribute website content without permission.
  • Interfere with security, performance, or accessibility of the website.

7. Intellectual Property

  • All content on CPAPStore.co.in (text, logos, images, product data, etc.) is owned or licensed by us.
  • Unauthorized use of our intellectual property is prohibited.

8. Limitation of Liability

  • Products sold are intended for medical use as per prescription and manufacturer guidelines.
  • We are not responsible for misuse, self-medication, or use without medical advice.
  • To the maximum extent permitted by law, our liability is limited to the purchase price of the product.

9. Warranties

  • Products come with manufacturer warranties (if applicable).
  • Warranty terms and claims must follow manufacturer policies.
  • CPAPStore.co.in does not provide additional warranties beyond those of the manufacturer.

10. Privacy

Your use of the website and services is also governed by our Privacy Policy, available here.

11. Governing Law & Jurisdiction

  • These Terms shall be governed by and interpreted in accordance with the laws of India.
  • Any disputes shall be subject to the exclusive jurisdiction of the courts in [New Delhi].

12. Changes to Terms

We may update these Terms at any time. Updates will be effective once posted on this page. It is your responsibility to review them periodically.

13. Contact Information

For questions or concerns about these Terms, contact us:

CPAPStore.co.in
Email: info@cpapstore.co.in